FAQ – Residential | FAQ – Commercial | FAQ - Construction
FAQ –Residential
Q: Can I pay my bill online?
A: Yes, you can pay online with American Express, Discover, MasterCard, Visa, Checking or Savings accounts. There is no additional fee for this service.
Q: What methods of payment do you accept by phone?
A: We accept American Express, Discover, MasterCard and Visa by phone. There is no additional charge to pay by phone. Call .
Q: What if I have bulky items or need a special pickup?
A: Please contact our office to schedule for extra trash, bulk items, or special pickup. Additional fees may apply.
Q: What are your office hours?
A: Office Hours are Monday - Friday 7:30am – 4:30pm.
Q: What is your holiday schedule?
A: We are closed on the holidays are outlined on the Schedule page or here's a direct link.
Q: What do I do if I’m going on vacation?
A: Before you go on vacation, please call 785-825-9155 to learn if or how your bill will be affected.
FAQ - Commercial
Q: What if I have extra trash, bulky items or need a special pickup?
A: Please contact our office to schedule for extra trash, bulk items, or special pickup. Additional fees may apply.
Q: Can I pay my bill online?
A: Yes, you can pay online with American Express, Discover, MasterCard, Visa, Checking or Savings accounts. There is no additional fee for this service.
Q: What methods of payment do you accept by phone?
A: We accept American Express, Discover, MasterCard and Visa by phone. There is no additional charge to pay by phone. Call 785-825-9155.
Q: What are your office hours?
A: Office Hours are Monday-Friday 7:30am – 4:30pm.
FAQ – Roll-Off
Q: What debris is considered construction waste?
A: Woods, wall & floor coverings, plaster, metal scraps, wiring, etc
Q: What size roll-off can I have for my roofing job?
A: 20 yard roll-offs are provided for asphalt roofing as well as concrete & dirt jobs.
Q: Can I set the roll-off in the street in front of my house?
A: Many of our service areas require permits; please contact your city engineering department.
Q: Can I throw tires and appliances away in a roll-off?
A: Yes, but there are additional charges for both. Before we can take a roll-off container to the landfill with an appliance or other item that has or used to have Freon, landfill paperwork must be completed.
Q: Can I pay my bill online?
A: Yes, you can pay online with American Express, Discover, MasterCard, Visa, Checking or Savings accounts. There is no additional fee for this service.
Q: What methods of payment do you accept by phone?
A: We accept American Express, Discover, MasterCard and Visa by phone. There is no additional charge to pay by phone. Call 785-825-9155.
Q: What are your office hours?
A: Office Hours are Monday-Friday 7:30am to 4:30pm.